FAQ’s

Questions we frequently get asked over the years. If you do not see the answer that you are looking for, please drop us a line or a quick text and we will be more that happy to support you with your query.

What Currency rates are quoted on our website?
Answer: All our rates are quoted in US$ dollars.

Do you accept Credit Cards over the phone?
Answer: We are so sorry,we do not currently accept credit card information over to the phone.

What type of payments do you accept?
Answer: We accept the following payments type: PayPal, Master Card, Visa, Cash, American Express, Discover, and Debit Cards.

What is PayPal?
Answer: PayPal is a global e-commerce payment portal, allowing payments to be made through the Internet using a credit/debit cards or a PayPal account. This is the safest and easiest way to pay without giving your card information and is our preferred payment type.

Do I need a PayPal account to make payment on your website?
Answer: You do not need a PayPal account to pay online, PayPal allows you to pay using your credit or debit card as a guest without opening a PayPal account.

How do we meet your drivers or agents when we arrive at the airport?
Answer: After leaving the Customs Hall please proceed to the front exit of the Arrivals Hall to the pick-up area where you will see our agent waiting and holding a sign saying “PARADISE PALMS JAMAICA”

How do we meet your driver for Hotels / Villas or Vacation Rentals or Return Pick Up?
Answer: Please meet our driver at the front of your Hotel/Resort 15 minutes prior the pick-up time specified on voucher.

How can I book any of PPJTransportation, Tours, Cruise Excursion Tours, or Airport Transfers services?
Answer: After identifying the Tours, Cruise Excursion Tours, or Airport Transfers service that you require, please click on the book button and follow all the instructions.

What is PPJTransportation’s cancellation fee or policy?
Answer: All sales are final and incur 100% cancellation penalties

What are your payment options?

Answer: Our default payment setting on our website is a 30% deposit of the total cost of the product will be collected and the balance paid to the driver at the point of picking up from your cruise ship, hotel or the airport. If you want to make the full payment then please call or email us and we will send you a Paypal invoice for you to make full payments

Contacts for PPJTransportation
UK: +44 0798 6508 439
JAMAICA: +1 (876) 298-2856
paradisepalmsjamaica@hotmail.co.uk
4 Wendy Close, Montego Bay, St. James, Jamaica, W.I.

UK: +44 0798 6508 439
JAMAICA: +1 (876) 298-2856
paradisepalmsjamaica@hotmail.co.uk
4 Wendy Close, Montego Bay, St. James, Jamaica, W.I.

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